Refund policy

Exchange Policy

We don't offer refunds, but we'll make it right if something doesn't fit or isn't what you ordered.

Size exchanges
If your item doesn't fit, you can exchange it for a different size of the same item within 7 days of delivery. Items must be unworn, unwashed, and have all original tags attached. The customer covers return shipping for size exchanges, and we'll ship the new size to you free. Exchanges depend on stock; if your size is sold out, contact us and we'll work out an alternative.

Wrong items
If we sent you the wrong item, contact us within 7 days of delivery with your order number and a photo of what you received. Items must be unworn with tags attached. We'll cover shipping both ways and send the correct item.

Damaged or defective items
If your order arrives damaged or defective, contact us within 48 hours of delivery with your order number and clear photos. We'll review it and send a replacement or another fair resolution.

After 7 days
Exchange requests received more than 7 days after delivery, or for items that are worn, washed, or missing tags, can't be accepted.

Order changes and cancellations
Orders can't be cancelled or modified once they're submitted for processing, so please double-check your size and address before checking out.

Undeliverable packages
If a package is refused or returned because of an incorrect or incomplete address, the original shipping cost isn't refundable, and reshipping may cost extra.

How to start an exchange
Email us at worldonfire.co@yahoo.com with your order number, the item, and the size you want. We'll reply with return instructions.

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